Terms of service

Welcome to Prime Decor Space. These Terms of Service establish the conditions under which visitors and customers may access and use our website, browse products, submit orders, and communicate with our business.

Our online store provides a selection of practical stationery and everyday office accessories, including staplers, rulers, erasers, and related products.

The website is operated by WLF INVESTMENTS PTY LTD, located at 131 Kinghorne St, Goulburn NSW 2580, Australia.

By accessing our website or purchasing merchandise, you agree to these Terms of Service, together with the other policies published on our website.

Please read these terms carefully before completing a purchase.

1. Definitions

For the purposes of these Terms:

  • "We," "Us," and "Our" refer to WLF INVESTMENTS PTY LTD, trading as Prime Decor Space.

  • "Website" refers to https://www.primedecorspace.company/.

  • "Customer" or "You" refers to any individual or entity accessing or purchasing through the website.

  • "Products" refers to the stationery and related merchandise offered for sale.

  • "Order" refers to a purchase request submitted through our online checkout system.

2. Website Services

Prime Decor Space operates an online retail platform designed to make everyday stationery shopping convenient.

Our product selection may include:

Staplers: Document-fastening products designed to help organise papers, reports, notes, and office materials.

Rulers: Measuring tools intended for general stationery, educational, office, and everyday measurement tasks.

Erasers: Writing accessories designed to remove pencil marks and assist with corrections.

Additional products may be introduced as our catalogue develops.

We may modify, update, replace, or discontinue products and website features as reasonably required for business operations.

3. Eligibility and Acceptance

By using our website, you represent that you have the legal capacity to enter into a binding agreement under applicable law.

If you access the website or place an order on behalf of a company or another organisation, you represent that you have authority to act on its behalf.

If you do not agree to these terms, you should discontinue using the website.

4. Product Descriptions and Specifications

We make reasonable efforts to present product information clearly and accurately.

Product pages may contain:

  • Product names and descriptions.

  • Photographs and illustrations.

  • Dimensions and measurements.

  • Materials and construction details.

  • Colours and design information.

  • Intended uses and functional characteristics.

Although we aim to maintain accurate descriptions, minor differences in appearance may occur due to photography, screen settings, lighting, packaging changes, or manufacturing variations.

Customers should carefully review the available specifications before ordering.

We do not intend for general product descriptions to replace specific technical information or instructions supplied with an individual product.

5. Product Use and Care

Products must be used in accordance with their intended purpose.

Customers should take reasonable care when using stationery products.

Staplers

  • Use compatible staples as indicated by the product specifications.

  • Keep fingers away from the fastening mechanism during operation.

  • Avoid forcing the mechanism when staples become jammed.

  • Store staplers securely when not in use.

  • Keep small components away from young children.

Rulers

  • Use the measurement markings appropriate to the intended task.

  • Check the ruler's measurement scale before relying on it for precision work.

  • Avoid excessive bending or exposure to conditions that may distort its shape.

  • Store rulers away from heavy objects that may cause damage.

Erasers

  • Use erasers on compatible writing surfaces.

  • Avoid excessive pressure that could damage paper.

  • Keep erasers clean and store them away from unnecessary heat or contamination.

  • Replace products when their condition makes normal use unsuitable.

Customers are responsible for following any additional instructions supplied with the merchandise.

6. Pricing and Currency

All prices are intended to be displayed in Australian dollars (AUD), unless clearly stated otherwise.

Prices and applicable charges will be presented during the purchasing process.

Where required by Australian consumer law, advertised prices will be displayed in a manner that clearly communicates the total amount payable.

We may update prices, introduce promotional offers, or adjust product pricing from time to time.

A price change will not retrospectively alter an order that has already been accepted, except where a correction is legally permitted and handled appropriately.

7. Shipping Fees

Our standard shipping structure is:

  • Orders of AUD $10.00 or more qualify for free shipping.

  • Orders below AUD $10.00 incur a flat shipping fee of AUD $5.99.

The applicable shipping fee will be displayed during checkout before the customer completes the order.

Additional charges will not be introduced without appropriate disclosure and customer agreement where required by law.

8. Orders and Acceptance

When you submit an order, you are making an offer to purchase the selected products under the terms displayed at checkout.

We may send an electronic confirmation acknowledging receipt of your order.

An order acknowledgement does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to review orders and decline or cancel them where reasonably necessary, including circumstances involving:

  • Product unavailability.

  • Incorrect pricing or listing information.

  • Suspected fraudulent transactions.

  • Failed payment authorisation.

  • Technical errors.

  • Incomplete delivery details.

  • Legal or shipping restrictions.

If an order is cancelled after payment has been received, we will arrange an appropriate refund.

9. Payment Processing

Customers must provide valid payment information and complete the checkout process before an order can be fulfilled.

Payments may be processed through third-party payment service providers.

Such providers may have separate terms, privacy practices, and transaction security procedures.

We do not guarantee the availability of any particular payment method at all times.

If a payment is declined or cannot be verified, order processing may be delayed or suspended until the issue is resolved.

10. Customer Responsibilities

You agree to:

  • Provide accurate contact and delivery information.

  • Review product descriptions before ordering.

  • Use products for their intended purposes.

  • Follow relevant product instructions.

  • Keep order confirmations and transaction records.

  • Use the website lawfully.

  • Avoid submitting fraudulent or misleading information.

You should promptly notify us if you discover an error in your order information.

11. Shipping and Delivery

Products will be dispatched according to our Shipping Policy and the fulfillment arrangements applicable to the order.

Estimated delivery periods are provided as guidance and may vary due to carrier operations, weather, public holidays, destination, and other circumstances.

We will make reasonable efforts to communicate relevant shipping information and assist with delivery concerns.

Customers should contact us if an order appears delayed, incomplete, or damaged.

12. Returns, Refunds, and Consumer Guarantees

Our voluntary change-of-mind return arrangements are described in our Return and Refund Policy.

However, customers also have automatic rights under the Australian Consumer Law.

Products supplied to consumers must meet applicable consumer guarantees, including acceptable quality, fitness for disclosed purpose, and correspondence with description.

If a product fails to meet an applicable guarantee, the customer may be entitled to a remedy depending on the circumstances and seriousness of the failure.

Nothing in our website policies is intended to exclude or restrict those statutory rights.

13. Promotions and Discounts

From time to time, we may offer discounts, promotional prices, or special purchasing arrangements.

Each promotion may have specific conditions, such as:

  • A defined promotional period.

  • Minimum order requirements.

  • Selected eligible products.

  • Limited availability.

  • Restrictions on combining discounts.

Promotional conditions will be communicated where applicable.

We reserve the right to correct genuine promotional errors and withdraw future offers, subject to applicable law and any rights already acquired by customers.

14. Intellectual Property

Website content may include original written descriptions, product photographs, graphics, business identifiers, page layouts, and other materials.

These materials may be protected by copyright, trademark, and other intellectual property laws.

Unless authorised by the relevant rights holder or permitted by law, you must not:

  • Copy or reproduce substantial website content for commercial use.

  • Redistribute protected photographs or graphics.

  • Use our business branding without permission.

  • Modify or commercially exploit protected content.

  • Misrepresent your relationship with Prime Decor Space.

All third-party trademarks remain the property of their respective owners.

15. Prohibited Activities

You must not use our website to:

  • Engage in unlawful activities.

  • Interfere with website operations.

  • Attempt unauthorised access to restricted systems.

  • Introduce malicious software.

  • Manipulate checkout or payment functions.

  • Submit fraudulent orders.

  • Collect customer information without authorisation.

  • Violate intellectual property rights.

  • Disrupt the shopping experience of other users.

We may take reasonable measures to protect the website and our customers from prohibited activity.

16. Third-Party Services

Our website may depend on third-party service providers for payment processing, website hosting, analytics, communications, and delivery.

Those providers operate under their own contractual and privacy arrangements.

We are not responsible for independent services outside our reasonable control, except where liability cannot legally be excluded.

17. Website Availability and Technical Issues

We aim to maintain reliable website access but cannot guarantee uninterrupted availability.

Temporary interruptions may occur because of maintenance, technical updates, hosting problems, security measures, or events outside our control.

We may update or modify website features where reasonably necessary for business operations.

18. Warranties and Consumer Protection

The website and its informational features are provided subject to applicable law.

Nothing in these terms excludes consumer guarantees under the Australian Consumer Law.

Where a consumer guarantee applies, the customer retains the relevant statutory rights regardless of any additional commercial warranty or manufacturer's warranty.

19. Limitation of Liability

To the extent permitted by law, we are not responsible for indirect or consequential loss arising from the use of the website or merchandise where such liability may legally be limited.

This clause does not exclude liability for matters that cannot legally be excluded, including applicable consumer guarantees, fraud, or other non-excludable statutory obligations.

Where the law permits a limitation or exclusion, it will apply only to the extent legally enforceable.

20. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses directly arising from your unlawful misuse of the website, intentional misconduct, or material breach of these terms.

Nothing in this section requires you to compensate us for losses caused by our own unlawful conduct or obligations that cannot legally be transferred to a customer.

21. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, business practices, website functionality, or applicable legislation.

Updated terms will be published on our website with a revised effective date.

Changes will not retrospectively remove statutory rights or other legal protections that have already arisen.

22. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of New South Wales and applicable Commonwealth laws of Australia.

Relevant legislation may include:

  • Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.

  • Fair Trading Act 1987 (NSW).

  • Privacy Act 1988 (Cth), where applicable.

  • Electronic Transactions Act 2000 (NSW), where applicable.

Subject to applicable consumer rights and jurisdictional requirements, disputes may be brought before courts or tribunals with appropriate jurisdiction in New South Wales.

23. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the fullest extent permitted by law.

An invalid provision will not automatically affect the enforceability of the other provisions.

24. Entire Agreement

These Terms of Service should be read together with our Privacy Policy, Return and Refund Policy, Shipping Policy, Contact Information, and Legal Notice.

Together, these documents describe the principal conditions governing purchases and use of the Prime Decor Space website.

25. Contact Information

For questions regarding these terms, orders, products, or website services, contact:

WLF INVESTMENTS PTY LTD
Trading as Prime Decor Space
Attn: Sharon Duncan
131 Kinghorne St
Goulburn NSW 2580
Australia

Email: [email protected]
Website: https://www.primedecorspace.company/

Thank you for visiting Prime Decor Space. We appreciate your business and look forward to supporting your everyday stationery needs.